At PalmBerry, we take utmost care in maintaining product quality, hygiene, and secure packaging standards.
Due to the consumable and perishable nature of food products, all sales made on this website are considered final. PalmBerry does not offer returns, exchanges, or refunds once an order has been confirmed and dispatched.
Cancellation requests will only be accepted if the order has not yet been processed or shipped. Once dispatched, orders cannot be cancelled under any circumstances.
Refunds or replacements may only be considered in the following exceptional cases:
To be eligible for review, customers must:
PalmBerry reserves the sole right to determine whether a refund, replacement, or store credit will be approved after verification of the submitted evidence.
The following situations are not eligible for refunds or replacements:
Approved refunds, if any, will be processed to the original payment method within 7–10 business days.
PalmBerry reserves the right to modify this policy at any time without prior notice.
For support:
Email: hello@palmberry.in, palmberry.in@gmail.com
Phone: +91 9781015535